Last Updated: May 19, 2025
This Privacy Policy describes how Biomax Clinic (“we,” “us,” or “our”) collects, uses, and discloses your information when you use our website, services, or interact with us.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Medical Information: Health history, current medications, treatment records, and other information necessary to provide medical services
- Identity Information: Date of birth, identification documents (when required for medical services)
- Payment Information: Credit card details, billing information
- Communications: Emails, texts, or other messages between you and us
- Website Usage: Information about how you use our website, collected through cookies and similar technologies
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage health services
- To communicate with you about appointments, treatments, and follow-up care
- To process payments and maintain billing records
- To improve our services and website functionality
- To comply with legal and regulatory requirements
- To respond to your inquiries and support needs
- To send you health information and updates (with your consent)
3. Information Sharing and Disclosure
3.1 No Sale of Personal Information
We do not sell, rent, trade, or otherwise transfer your personal information to third parties or affiliates for marketing or promotional purposes.
3.2 Limited Disclosure
We may share your information in the following limited circumstances:
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards for your information
- Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, electronic health record systems)
- Legal Requirements: When required by law, such as in response to a court order or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate safeguards for your information
3.3 Service Provider Requirements
All service providers are contractually required to:
- Use your information only for the specific services they provide to us
- Maintain the confidentiality and security of your information
- Not use your information for their own marketing purposes
4. Mobile Information Protection
4.1 Mobile Number Protection
We will never share your mobile phone number with third parties or affiliates for marketing or promotional purposes. Your mobile number is used solely for:
- Appointment confirmations and reminders
- Important notifications about your care
- Communication regarding your treatment
4.2 SMS Consent
When you provide your mobile number and opt-in to receive text messages from us:
- You consent to receive SMS messages related to your healthcare
- You may opt-out at any time by texting STOP to our message sender
- Message and data rates may apply according to your mobile carrier plan
- Message frequency varies based on your interaction with our services
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive information
- Regular security assessments
- Staff training on privacy and security practices
- Physical safeguards for our facilities
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request to know what personal information we have about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information in certain circumstances
- Opt-Out: Opt-out of certain uses of your information
- Marketing Communications: Unsubscribe from marketing emails at any time
To exercise these rights, please contact us using the information in Section 11.
7. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.
10. HIPAA Notice
As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Our use and disclosure of protected health information are governed by our HIPAA Notice of Privacy Practices, which is available upon request.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Biomax Clinic
127 E 18TH ST, COSTA MESA, CA 92627
Email: contact@biomaxclinic.com
Phone: (949) 524-9045